概要

SUMMARYbr/br/Compassionate individual offering a background in Fraud Risk Management in Banking Industry. Courteous and cordial with determination of risk analysis and empowering the organization. Recognized for assessing operational needs and adopting updated techniques to avoid loss, improve tools and checks, and drive business towards success journey. Resourceful and well organized with excellent leadership and team building record.br/br/CAREER HISTORYbr/br/Officer Fraud Risk Management Deptt. In Bank Alfalah Ltd.br/br/1supst/sup Nov 2017 to 9 July 2018 (Bulls & Bulls Company) worked in Vigilance Unitbr/br/10 July 2018 to until today (Bank Alfalah Staff) worked in Fraud Detection & Investigationbr/br/br/CURRENT WORK EXPERTISE & SKILLS (Vigilance, Fraud Detection & Investigation)br/br/Fraud Detection & Investigationbr/br/Conducting detailed risk assessments by analyzing online system, documents, statistics, reports and market trends.br/br/Proactively managing financial, regulatory and operational risks.br/br/Describing and estimating the risks affecting the businessbr/br/Classifying, evaluating and monitoring the companys risksbr/br/Knowledge of risk Management, principles and practices.br/br/Understanding of current Risk Management tools and techniquesbr/br/Monitoring different online systems including VRM (Visa Risk Manager), Esentinel & FRM system (Issuing & Acquiring Systems)br/br/Place & verify the different parameters/rules to get the suspicious/risk involving transactions triggered for monitoring.br/br/Discussion with management for improvisation in fraud management processes and practices.br/br/Reviewing transactions that look suspicious.br/br/Highlight the POC (Point Of Compromise) ATM/Merchant, and block suspicious cards, used on same merchant, in order to mitigate the risk and save customer and organization from heavy loss.br/br/Communicate with Banks / organizations for confirmation of POC.br/br/Please Review my resume for further information

工作经历

公司标识
Officer Fraud Risk Management
Bank Alfalah Ltd
Nov 2017 - 代表 | Lahore, Pakistan

Fraud Detection & Investigation


Conducting detailed risk assessments by analyzing online system, documents, statistics, reports and market trends.
Monitoring different online systems including VRM (Visa Risk Manager), Esentinel & FRM system (Issuing & Acquiring Systems)
Reviewing transactions & make confirmation of transactions that look suspicious.
Highlight the POC (Point Of Compromise) ATM/Merchant, and block suspicious cards, used on same merchant, in order to mitigate the risk and save customer and organization from heavy loss.
Communicate with Banks / organizations for confirmation of POC.
Place & verify the different checks/rules to get the suspicious/risk involving transactions triggered for monitoring.
Discussion with management for improvisation in fraud management processes and practices
Keep an eye on market to stay updated regarding fraud trends and adoption of effective practices related to fraud controls.


Ø  Conduct initial investigation if customer disputes the transaction and arrange the required documents for investigation like merchant slip, Roc retrieval & CCTV etc.

Ø  Manage interview with claimants to investigate and resolve the matter.

Ø  Based on applied skillset throughout the case, come up with investigation report/final report with recommendation regarding compensation of fraud loss.

Vigilance

 

o   Pick samples on approved cases by CIU Secured/Unsecured in order to mitigate risk/fraud to safeguard the bank.

o   Ensure the compliance on policy/process by monitoring the various departments’ workings.

o   Check the originality of provided documents including Bank Statement, Partnership Deed, Salary Slip & NTN by analyzing the behavior and trend of provided documents.

o   Conduct IV/Telephonic Interviews to applicant/references to cross verify the provided information.

o   Conduct visit against suspicious cases to prevent the bank from financing in fake/structured office/business setup.

o   Investigate the CIU referred cases by conducting interviews of Staff & applicants as well.
Prepare detailed finding/report of working performed on cases and come up with conclusion.

公司标识
MIS Officer
MCB Bank Limited
Apr 2016 - Oct 2017 | Lahore, Pakistan


  Constant cooperation with all the teams and their support in KPI measurement.
 Preparing reports for senior management and platinum clients.
Identification of process risks and inefficiencies along with the implementation of improvements needed.
Assisting in establishing dashboards, reports, work lists, text alerts and other related materials, organizing material for efficient reporting and retrieval.

公司标识
Officer Debit Card Operation
Bank Alfalah Limited
Sep 2014 - Apr 2016 | Lahore, Pakistan

Capture application details in M.I.S. after receiving
Data Pre-screening
Capturing Data in system
Cross Checking
Reconciliation, tracking of executed data (Batch Run)

学历

University of the Punjab
硕士, 艺术硕士学位, Master of English‎
Literature
所占比重 43%
2020
University of South Asia
硕士, , MBA banking and finance‎
Banking & Finance
所占比重 77%
2018
University of the Punjab
学士, 贸易学士, B.Com‎
Accounting
所占比重 61%
2013
Board of Intermediate & Secondary Education Lahore. Pakistan.
中级/A级, 贸易学学生, I.Com‎
Accounting
所占比重 57%
2010
Board of Intermediate and Secondary Education Lahore
大学入学/0级, 艺术, Matric‎
English
所占比重 73%
2008

技能

熟练 Fraud Detection
熟练 Fraud Investigation
熟练  Ability to work to tight timelines to
熟练  Strong communication ability.
熟练 Management Information System
熟练 Microsoft Excel
熟练 Risk Compliance Management

语言

熟练 旁遮普语
熟练 乌尔都语
熟练 英语