概要

A positive, proactive and results-driven Administration / Aviation Operations / Facility Management / Relocation and Transportation with a highly successful background in the achievement of positive growth through the creation and execution of successful Operational procedures, planning and scheduling and delivering quality services by maintaining the promised standards. Possesses excellent interpersonal, communication and negotiation skills and the ability to develop and maintain mutually beneficial internal and external relationships. Enjoys being part of, as well as managing, motivating and training, a successful and productive team, and thrives in highly pressurized and challenging working environments.

项目

Facility Management staff training
VIP House hold moving

工作经历

公司标识
Senior Operationn Supervisor
MX Care L.L.C
Nov 2015 - Feb 2018 | Dubai, United Arab Emirates

Analyze and identify all performance related issues and ensure appropriate steps to prevent loss.
Monitor performance, check manpower, scope of works – delegate / coordinate with subordinates. Provide report to management on daily issues for improved services.
Liaise with other FM team in terms of related daily operations and activities in order to ensure appropriate communication between the team and to avoid conflicts.
Evaluate existing systems -by checking reports and performance of equipment and report to the technical team.
Collect data and information from systems, Fleet Management System and Database.
Combine and provide performance report and how to prevent recurring issues.
Analyze and identify all performance related issues and ensure appropriate steps to prevent loss.
Administer the performance in department through efficient monitoring and coaching.
Develop plans, supervise various departmental meetings and participate in various growth based campaigns.
Monitor staff safety and make sure the SOP’s are being implemented properly.
Prepare regular reports, audit various departments and evaluate processes as per business requirements.
Prepare project updates within required time frame and delegate individual tasks to all employees.
Analyze all opportunities and recommend ways to improve efficiency to reduce costs.
Monitor all administrative functions as per the requirement.
Ensure compliance with applicable laws and company policies.

公司标识
SENIOR INSPECTOR / DISPATCH SUPERVISOR
Emirates Transport
Jan 2014 - Nov 2015 | Dubai, United Arab Emirates

• Receive emergency and non-emergency calls and record significant information
• Address problems and requests by transmitting information or providing solutions
• Receive and dispatch orders for products or deliveries
• Prioritize calls according to urgency and importance
• Use radio, phone or computer to send crews, vehicles or other field units to appropriate locations
• Monitor the route and status of field units to coordinate and prioritize their schedule
• Provide field units with information about orders, traffic, obstacles and requirements
• Track and maintain logs and records for fleet activities and other information through GPS.
• Scheduling drivers / Mechanics for daily breakdowns.
• Hiring and training drivers and mechanics for daily operations.
• Purchasing of vehicles, tools and equipment.
• Handling administrative work by coordination with HR and Finance.
• Conducting meetings with the operation team and management on weekly basis.
• Planning and controlling change.
• Managing quality assurance programs.
• Researching new technologies and alternative methods of efficiency.
• Setting and reviewing budgets and managing cost.
• Overseeing inventory, distribution of goods and facility layout.
• Handling all corporates accounts i.e Ajman Police, Ajman Municipality, Sharjah Municipality.
• Responsible for drivers and mechanics cross training and back support for operation.
• Extensive experience in FMS (Fleet Management System).

公司标识
OPERATIONS SUPERVISOR / Destination Consultant / Management Trainee
Move One Inc.
Mar 2008 - Jan 2014 | Dubai, United Arab Emirates

• Arranging materials for export, import and local move.
• Conducting weekly meetings with the management.
• Going on the job sites and checking quality control.
• Managing cross training program for all the crew to use different equipments effectively.
• Hiring and training the crew for moving pack-out.
• Coordinating with warehouse and Move Co-coordinators on daily basis.
• Liaise with vendors and clearing agent for transportation and man power.
• Conducting plan meetings with the operation team on daily basis.

• Providing driving services for home search school search and orientation tours to the VIP clients.
• Assisting clients in property handover, Opening bank accounts and other services.
• Assisting Clients in their driving license transfer and registration.
• Assisting clients and internal Move One staff for their medical.
• Assisting clients in their family sponsorship, in immigration.
• Arranging property maintenance services for the clients.
• Handling internal documents, delivering and collection.
• Document attestation from different government department i.e. Ministry of foreign affairs, Dubai land
• Department, Chamber of commerce, ministry of justice, Dubai Police Head Quarter etc.
• Adhering and facilitating all internal local travel requests.
• Handling utilities connections and disconnections for all the clients.
• Providing excellent driving, assistance during visits, Services for our CEO, VIP business partner and their friends.
• Providing pick up and drop off services to the Airport for delegation and higher Management and guiding them through all kind of desired services.

• Vast knowledge about Dubai customs (Jebel Ali port, Dubai Airport Free Zone, Port Rashid, Cargo Village, Emirates Cargo).
• Organize Land Transportation for inbound and outbound. LCL shipments coordinate multi point loading and monitor movements.
• Interface with ports, customs and external Inspection authorities for documentation, goods clearance

学历

Post Graduate College for Mens H8/4
中级/A级, 艺术系, HSSC‎
Civic, Journalism and Sociology
等级 C+
2003

技能

熟练 Certified Relocation Professional
熟练 Commercial Moving
熟练 Facility Management
熟练 Ground Transportation
熟练 Pet Transportation
熟练 Purchase Management
熟练 RESTful APIs
初学者 Static forecasting

语言

初学者 阿拉伯语
中级 旁遮普语
熟练 普什图语
熟练 英语
熟练 乌尔都语