。该工作已被公司管理人员暂停申请，不再接受简历投递

Supervisor Operations

Prima Systems

发布 Jan 19, 2023 401 查看

We are looking to hire a Supervisor Operations who will be a key member of our Prima team. This role will join our Rawalpindi office.

What You’ll Do

Make sure 247 operations of branch office are running smoothly
Be responsible for monitoring and assisting in the overall quality of operations including but not limited to: the supervision, motivation, and development of technical associates
Identify and address performance concerns
Recognize and communicate trends and departmental needs to appropriate personnel
Monitor trends and performance changes in current or potential clients
Review and perform Quality Assurance Audits
Supervises daily workflow and staffing levels, will escalate as needed
Participate in goal setting, incentive programs and reporting
Collaborate with IT/development on product development
Builds strong partnerships with teams both internally and externally
Identify and develop team members for succession planning with management
Ensure that employee training is effectively conducted for all positions throughout assigned area of responsibility
Work as product subject matter experts with business initiatives to improve overall operations
Manage projects as required
Working knowledge of US Healthcare products and services, ability to identify and resolve highly complex technical issues
General understanding of capacity planning

What Experiences You Bring

Minimum 3 years’ experience in establishing business relationships/partnerships required
Minimum 5 year lead or similar supervisory experience
Advanced knowledge of Microsoft Office
Experience working with Data Analytics, Accounting, Digital Marketing, Software Dev, 247 IT Support, RCM, Front Desk Management on large scale, Patient Support Center
Thrives in ambiguous environments and has a passion for building relationships with education professionals with high expectations
Strong communication both written and verbal
Customer service mindset

技能

عمليات خدمة العملاء h Operations Management Operations Coordination Operations Responsibilities

工作详细内容

全部职位:

1 发布

工作时间:

轮班制

工作类型:

全职/长期工

部门:

Operations

工作地址:

Bahria Town Rawalpindi, 拉瓦尔品, 巴基斯坦

性别:

没有偏好

最低学历:

学士

职位等级:

资深专业人员

经验:

4年 - 5年 (knowledge of US Healthcare segments hiring demands)

在之前申请:

Feb 20, 2023

发布日期:

Jan 19, 2023

Prima Systems enables its clients over the whole Enterprise Technology to stack with separated industry arrangements. We modernize Business Process Outsourcing and make everything secure, adaptable and coordinated across open, private and half mists. Partnership is at our core. Our client relationships are about more than just the work we do, they are a huge part of who we are. At BPO Bench, we consider the success of our clients as a barometer of how successful we are. The Enterprise Technology Stack incorporates IT Outsourcing, Cloud and Security, Applications, Analytics and Engineering. We join long periods of experience running crucial frameworks with the most recent advanced developments to convey better business results and new degrees of execution, intensity and encounters for our clients and their partners. Prima Systems puts resources into three key drivers of development: People, Customers and Operational Execution. Our broad network helps drive coordinated effort and influence innovation freedom.