Team Leader Operation (International Outbound)

Prime BPO 已验证

多个城市, 巴基斯坦

发布 Oct 15, 2021 124 查看

PKR. 30,000 - 40,000/Month

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职位介绍

We are looking for experienced Team Leader.

  • Candidates with relevant experience are encouraged to apply now

Required Qualities:

  • Min. 2 years Outbound Sales/ Telemarketing experience.
  • An American accent.
  • Ability to effectively manage a team.
  • Proactively manage efficient team delivery and output within agreed service levels and business targets.
  • Effectively manage business processes within the team, such as time and attendance and ACT reporting and accurate flow of information to internal sources.
  • Resolve escalated inquires and complaints, taking responsibility for the action required where necessary.
  • Coaching sessions with team members.
  • Regularly appraise and review staff in line with company methodology.
  • Provide clear and constructive feedback to both good and bad performers.
  • Effective Communication Skills.

Responsibilities:

  • Responsible for overseeing all activities within a team.
  • Responsible for deciding how to approach tasks and develop a plan to accomplish them.
  • Responsible for keeping track of and structuring various tasks, employees and documents.
  • Responsible for determining the goals that members will work toward.

工作详细内容

全部职位:
5 发布
工作时间:
晚班
工作类型:
性别:
没有偏好
最低学历:
学士
职位等级:
资深专业人员
电话预约已成功,我们的专家会在短时间内与你联系:
1年
在之前申请:
Nov 14, 2021
发布日期:
Oct 15, 2021

Work Environments

Supervisor’s gender:
Either
Percentage of female coworkers:
10-19%
Flexible work time:
No
Remote work option:
No
Transport allowance:
No
Dedicated vehicle for commute:
No
Overnight travel requirement:
Not at all
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