。该工作已被公司管理人员暂停申请，不再接受简历投递

Patient Help Desk Executive

Pro Global Private Limited

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PKR. 35,000 - 45,000/Month

Exceptional communication skills, and a great ability to handle and resolve issues in real time.

Passion for customer service and claiming ownership of the customer experience including comprehensive issue resolution while collaborating with different teams.
Ability to work independently with minimum supervision and take on new challenges, well-organized, self-motivated and committed.
Ability to multi-task, prioritize responsibilities and achieve successful outcomes in a team environment.
Should be very well aware and fully compliant with non-disclosure of protected/confidential and sensitive information.
Must be able to perform under high levels of pressure & stress.
Handling incoming calls from different billing clients with their questions and concerns and addressing them in a professional manner.
Handling emails from clients and responding in real time to all the emails and addressing all the issues and concerns reported in the emails.
Sharing questions, issues and concerns with respective teams and getting resolution of reported issues and concerns from concerned person/team and updating clients once the issues are fixed.