Team Lead - Call Center

Pro Global Private Limited 未验证

伊斯兰堡 巴基斯坦

发布 Jul 14, 2021 146 查看

PKR. 70,000 - 80,000/Month

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职位介绍

We are looking for a dynamic Team Manager for our call center operations in Night Shift.

  • The resource should have a proven work experience of 4-6 years in a Managerial role in call center /BPO operation .
  • Responsible for the team monthly targets and ensure target achievement on a regular basis.
  • Responsible for developing the implementation approach and managing the impact on all business areas.
  • Establishing, maintaining and strengthening relationships with clients considering organizational objectives with maximum ROI.
  • Responsible for the fulfillment of KPIs.
  • Also deliver month targets to associates.
  • Responsible for all aspects of the project from business analysis to plan management and stakeholder engagement and risk management.
  • Managed the analysis and implementation of projects. Strategic analysis undertaken and delivered to inform, manage and drive stakeholder expectations.

Requirements:

  • Proven work experience as a Team Manager Should posses excellent communication and leadership skills
  • Experience of managing Teams of more then 10 peoples
  • Adequate knowledge of organizational effectiveness and operations management
  • Budget development and oversight experience
  • Familiarity with business management including financial principles and practices
  • Ability to effectively communicate with all levels of the organization
  • Leadership and organizational skills with people management skill
  • Competitive salary package will be offered to the right candidate.

This will be a night shift and 5 days job(Monday-Friday) with lucrative monthly incentive including complimentary transportation, and health insurance.

工作详细内容

全部职位:
4 发布
工作时间:
早班
工作类型:
工作地址:
性别:
没有偏好
最低学历:
学士
职位等级:
资深专业人员
经验:
3年 - 5年
在之前申请:
Aug 15, 2021
发布日期:
Jul 14, 2021
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Pro Global Private Limited

· 11-50 员工 - 伊斯兰堡

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