Customer Support Officer for US Clients

  • Answer incoming calls and respond to customer’s emails
  • Management and resolve customer complaints
  • Sell products and place customer orders in the computer system
  • Identify and escalate issues to supervisors
  • Provide product and service information to customers
  • Research required information using available resources
  • Research, identify and resolve customer complaints using applicable software
  • Process orders, forms, and application
  • Route calls to appropriate resources
  • Document all call information according to standard operating procedures
  • Recognize, document, and alert the management team of trends in customer calls
  • Follow up customer calls where necessary
  • Upsell products and services
  • Complete call logs and reports

工作详细内容

全部职位:
3 发布
工作时间:
晚班
工作类型:
工作地址:
性别:
没有偏好
最低学历:
学士
职位等级:
入门级
经验:
2年 - 4年
在之前申请:
Dec 17, 2018
发布日期:
Nov 16, 2018

Progos Tech

· 51-100 员工 - 伊斯兰堡

pPROGOSTECH is a Digital Agency that delivers quality. The main areas of focus includes E-Commerce Development, Search and Social Media, Mobile Apps, Enterprise Application, Electronic Cigarette and Business Development. We put our heads together to build you brilliant websites, notable social presence, and a name in the market./p

你最大的竞争优势

快速得到有竞争力的分析和专业的对你的评定
联系我们团队的专业顾问来提升你的简历
尝试罗资 专业版

相同职位头衔

Customer Support Officer

iQualify UK, 卡拉奇, 巴基斯坦
发布 Mar 27, 2024

Customer Support Officer

iQualify UK, 姆坦, 巴基斯坦
发布 Mar 27, 2024
浏览全部
我在ROZEE上找到工作啦!