。该工作已被公司管理人员暂停申请，不再接受简历投递

Technical Support Representative

Programmers Force is a product-driven software company that excels in the field of Artificial Intelligence and Machine Learning since 2016. The company was founded by a team of visionary entrepreneurs that led its operations under software development, data science, DevOps, system architecture, big data processing and blockchain based applications development. We take pride in our diversified workforce with talent coming from top institutions of Pakistan and abroad. Our vision is to create innovative and intelligent business solutions through the development of smart web & mobile applications with a mission to support global industries in their day to day business challenges. Our specialized teams possess tacit knowledge of high-tech systems that enables us to tap businesses from more than 200 countries worldwide. This is just a beginning for us! We are in search of talented candidates with technical expertise who can add value in our fast paced and work intensive environment.

If you are up for this challenge, you know where to apply!

We are looking for Technical Support Representatives who can provide integration and technical support to our existing clients in order to be a Technical Support Representative.

Duties and Responsibilities

Go through technical documentation and assist with customer queries

Should be able to handle queries over Skype, Zoom, Gmail and other web tool

Should be quick to deliver answers

Provide customers with a walk-through to help understand their problems

Review back-office to troubleshoot any customer queries

Liaison between Sales and Tech department to provide quick support

Foresee customisation requirements by the customers and deal accordingly

Requirements

Minimum Qualification: Bachelors in Computer Science

Willing to work in social hours considering the time zone differences

Experienced in handling technical queries

Highly Fluent in speaking and writing English

Location: Lahore

Timings: 9:00 am to 6:00 pm

Salary: Market Competitive

Report to: Team Lead

Perks:

25 paid holidays yearly

Performance based salary increments

Opportunity to engage in local and international trips.

Personal Growth - Learn the best from the best.

Indoor Gaming - Perfect balance between work and play.

Enjoy your weekend, we work on weekdays only!

Payment for Overtime

Flexible Working Hours

Life Insurance.

Medical Insurance.

EOBI Facility

Lunch provided

Job Types: Full-time, Internship

技能

Written Skills PPC Command Moz Keyword

工作详细内容

全部职位:

5 发布

工作时间:

早班

工作类型:

全职/长期工

工作地址:

拉合尔, 巴基斯坦

性别:

没有偏好

最低学历:

学士

职位等级:

资深专业人员

经验:

1年 - 2年

在之前申请:

Feb 12, 2021

发布日期:

Jan 11, 2021

Programmers Force

· 51-100 员工 - 拉合尔

关注

Programmers Force is a FinTech Software Development company that develops applications for large scale financial institutions around the world. With us, you’ll get to work in multiple frameworks and learn to make them intelligent using machine learning. Our vision is to create innovative and intelligent business solutions through the development of smart web & mobile applications with a mission to support various industries in their day to day business challenges. You’ll get to work with tech geeks whose expertise include Artificial Intelligence (AI) based software, Application Programming Interface (API) development and Integration, FinTech Solutions, Enterprise Applications, Mobile App Development and Big Data Processing. With a versatile and experienced workforce, we are dedicated to introduce modern business solutions to help global businesses increase profitability and drive ahead of their competitors. From web developers, project managers, UI/UX designers to system architects, we have people who are talented, skilled and have expertise in a diverse range of competencies. We are on the hunt for candidates with technical expertise and skills required to develop and design efficient system software and applications. If you think you’ll be a good fit for our company, apply away! Programmers Force is an equal opportunity employer. We provide lucrative benefits to our employees, which include 25 paid holidays yearly, lunch, EOBI facility, flexible working hours, payment for overtime hours, indoor gaming, local and international trips, performance based bonuses, increments and promotions. We look forward to welcome you as a part of our team!