Overview

Revite Pakistan is looking for a "Senior Customer Support Specialist" within the Operations department who shall assist our UK.-based client’s customers with their queries/concerns and provide an accurate resolution to customers as per the defined processes via call. We are looking for people who have experience in dealing with international customers but above that, we care more about personality, passion, and work ethic. A sense of humor helps a lot too.  

Responsibilities

  • Deliver a class apart customer experience as measured by performance objectives and in accordance with the core values of our client
  • Assist customers with their  queries/concerns  through the Concern Department
  • Convey interest in each customer through their words with courtesy, attention, and a friend endly and caring image
  • Follow standard processes and procedures when it comes to providing the resolution
  • Staying up to date with the latest updates on system information, process changes, and future updates
  • Must be able to overcome objections and handle customer pushbacks

Why should you join us?

You want to work in a place where you can give your best effort and improve your skills. You have empathy and can place yourself in the shoes of the people you interact with. You have a sense of humor, and know when it's appropriate to use it! You have superb English communication skills with the UK or US accent. You are able to take your thoughts and put them together in an easy-to-understand language. You're able to convey your messages in a friendly, accurate, and jargon-free way. Other competencies we are looking for:

  • Critical Thinking
  • Time Management
  • Specialist Focus
  • Organizing
  • Priority Setting
  • Problem Solving
  • Professional Composure

Benefits

We want people to do their best to work with us. Here are some things we do a little differently to enable people to do their best work and live a happy life:

  • Medical Insurance & OPD
  • Leave Encashment
  • Annual leaves
  • The On the job training
  • Flexible Timings [Afternoon]
  • Referral Rewards
  • Annual Increment
  • Loan facility

We hire great people that do great work and are deserving of appreciation and rewards.  But, this has nothing to do with your past experience and credentials. The only thing that matters to us is the work you'll do with us, and the value you'll add to our team.

工作详细内容

全部职位:
2 发布
工作时间:
早班
工作类型:
工作地址:
Wapda Town, 拉合尔, 巴基斯坦
性别:
没有偏好
最低学历:
中级/A级
职位等级:
入门级
电话预约已成功,我们的专家会在短时间内与你联系:
1年 (At least 1 years of experience in BPO Giant .)
在之前申请:
Jul 18, 2022
发布日期:
Jun 17, 2022

Revite

· 101-200 员工 - 拉合尔

你最大的竞争优势

快速得到有竞争力的分析和专业的对你的评定
联系我们团队的专业顾问来提升你的简历
尝试罗资 专业版

相同职位头衔

Customer Support Specialist

AffinityVibez Pvt Ltd |, 拉合尔, 巴基斯坦
发布 Aug 05, 2022

Customer Support Specialist

360factors, 卡拉奇, 巴基斯坦
发布 Jul 19, 2022

Customer Support Specialist

AppedologyPK Recruitment, 卡拉奇, 巴基斯坦
发布 Jul 25, 2022

Customer Support Specialist

digitEMB, 卡拉奇, 巴基斯坦
发布 Jul 20, 2022
浏览全部
我在ROZEE上找到工作啦!