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Customer Support Representative

Omega Group of Companies

发布 Jun 29, 2021 4 查看

PKR. 25,000 - 35,000/Month

International firm is looking for Customer Support Representatives an energetic individual to become a part of our CSR team, we are looking for a Call Center/live chat Representative that will work on an international packaging Selling company.

Duties & Responsibility:

Excellent English speaking and listening skills and those who can work with team members.
IELTS certification will be a plus point.
Manage/handle the incoming calls professionally
Identify and assesses customers' need to achieve satisfaction
Giving follow up calls to the customers at specified date and time
Keep records of customer interactions
Reply to emails and calls professionally to provide information about products and services, process orders, handle complaints, problem solving etc.
Fluent in spoken & written English
Previous experience of a similar job
Tolerant with customers and good in telephonic manners
Typing and data entry skills
Primary knowledge of using computers and internet research is mandatory. Spelling, accuracy and attention to detail, Self-motivated, detail-oriented and organized
Punctuality and Being on time is requisite

Good incentive & Comission also provide

技能

Customer Acquisition Skills Customer Interaction Management (CIM) Customer Success Transaction Record Management Vehicle Examination Process Operations Handling

工作详细内容

全部职位:

8 发布

工作时间:

早班

工作类型:

全职/长期工

工作地址:

拉合尔, 巴基斯坦

性别:

男性

最低学历:

中级／A级

职位等级:

入门级

经验:

少于1年 - 3年 ((Customer Services))

在之前申请:

Jul 29, 2021

发布日期:

Jun 29, 2021

Omega Group is one of the finest and has emerging companies in the industry. In no time it has earned a prominent status as the influx of the customers increasing day by day. The success ratio of the Omega Group is becoming big and big with every coming deal. We are dealing all over the USA, UK and Canada. Omega Group combines technology, people and customer needs to produce a synergistic blend of customized solutions: at higher profits, reduced costs, greater customer satisfaction and lasting client relationships. We believe that the continual process of growing our client’s businesses is our priority by acquiring new customers, providing the best services to the existing customers and retaining customers, and maintaining data efficiently so they can produce more revenue for our clients.