To ensure that visitors and clients are received in an excellent and professional manner and that all reception areas operate a high quality service at all times.
1. To supervise the professional greeting of clients and visitors, to the highest standards.
2. To manage room reservations ensuring that the bookings team are processing all enquiries accurately.
3. Recruitment, induction and training of receptionists and meeting room co-ordinators
4. Appraisals and performance management of staff, including monthly meetings.
5. Leading, monitoring, motivating and inspiring the team; providing guidance and support.
6. Review of existing standards and procedures while implementing new best practices to ensure a seamless delivery of Front of House Services
7. On-going development of skills and knowledge for the FOH team.
8. Produce, manage and operate the reception rota, checking future planned absences, planning cover and ensuring overtime is provided when necessary
9. Manage the implementation for any change or upgrade in software systems
10. Monitor budget and produce weekly/monthly reporting where applicable
11. Supervise the co-ordination of VIP Functions and events.
12. Review the uniform requirements and source new suppliers if needed
特殊任务
- Front Desk
- Fr
相同职位头衔
Zohaib Ali
Marketing Manager
Digital Online Devices
Aqib Irshad
Head of HR, Training & OD
FINCA
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Muzammil Baig
Digital Marketing Manager
IT Services Group
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Ali Aziz
CEO
Shopistan
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
