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职位介绍

·         Maintaining and troubleshooting MFS solution components (MFS Server,

          MFS Application Portals, Charging & Billing Server)

·         Pro-active monitoring of service performance and applying appropriate

         measures to guarantee high service availabilities.

·         Performing UAT tests on the system before going to production.

·         Understanding and analyzing customer problems and proving an appropriate support.

·         Providing guaranteed response according to the agreed SLAs.

·         Root cause analysis of all problems and proposing long term solutions.

·         Automating all the routines of the system to maintain high availability of MFS services.

·         Issue documentation and reporting to the product team. 24/7 monitoring of the services

工作详细内容

全部职位:
1 发布
工作时间:
早班
工作类型:
部门:
Technical Support
工作地址:
性别:
没有偏好
最低学历:
硕士
学位头衔:
- BS/MS Computer Science from reputed university
职位等级:
资深专业人员
经验:
1年 - 2年 (- 1-2 Years of experience in Technical Support Services or Similar)
在之前申请:
Jun 01, 2018
发布日期:
May 02, 2018
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SAFARIFONE (PVT) LTD

· 51-100 员工 - 伊斯兰堡

Safarifone Inc. is Canada based Company. We have started our Product Development Center in Islamabad Pakistan. Our Flagship Solutions include Mobile Financial Services Solution , Payment Solution, Converged Charging and Billing Solution, Interconnect Solution and Service Management Solution

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