Customer Support Executive

Sale Finder 已验证

拉合尔 巴基斯坦

发布 Nov 26, 2021 51 查看

PKR. 20,000 - 30,000/Month

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职位介绍

This is an opportunity to be part of an exciting tech business in Pakistan. We are a multi-national digital marketing company delivering solutions used by millions of customers around the world each month. Our next project has been launched in Pakistan and is expected to take the nation by storm.

If you’re smart, highly entrepreneurial, and looking for the opportunity to grow rapidly into an entry-level role, then this could be the dream job you’ve been looking for!

Responsibilities

  • Manage large amounts of incoming, outgoing calls & live chat
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
  • Reply to e-mails, WhatsApp and Facebook messages
  • Manage general sales leads

Requirements

  • Proven customer support experience or experience as a client service representative
  • Good communication and language skills
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Can work on latest technology base platforms

工作详细内容

全部职位:
3 发布
工作时间:
中班
工作类型:
工作地址:
Gulberg 5, 拉合尔, 巴基斯坦
性别:
没有偏好
年龄:
18 - 28 年
最低学历:
中级/A级
职位等级:
入门级
经验:
� 经验 - 3年
在之前申请:
Dec 27, 2021
发布日期:
Nov 26, 2021

Work Environments

Supervisor’s gender:
Either
Percentage of female coworkers:
20-29%
Flexible work time:
Yes
Remote work option:
No
Transport allowance:
No
Dedicated vehicle for commute:
No
Overnight travel requirement:
Not at all
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· 11-50 员工 - 拉合尔

SaleFinder is not an online shopping site but allows you to search online before you head to the shops. Some retailers that advertise with SaleFinder have online shopping available on their own website and where this is available you will find a 'buy now' link on products that can be purchased onlin ...阅读更多

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