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职位介绍

JOB RESPONSIBILITIS



  • Managing large number of calls

  • Provide prompt, accurate and courteous responses to the users 

  • Identify user’s needs and providing resolutions accordingly

  • Obtain and examine all relevant information to assess validity of complaints and to determine possible remedy

  • Provide valid, accurate and complete information using various tools

  • Escalate unusual cases to relevant departments

  • Follow communication procedures 

  • Create a lively relation with users

  • Coordinate with supervisors and team to provide sufficient assistance


QUALIFICATION


  • Ability to communicate in Spanish 
  • Minimum 2 years  of relevant experience 
  • Ability to work under pressure
  • Efficient in follow ups

工作详细内容

全部职位:
3 发布
工作时间:
晚班
工作类型:
工作地址:
性别:
没有偏好
最低学历:
学士
职位等级:
资深专业人员
电话预约已成功,我们的专家会在短时间内与你联系:
3年
在之前申请:
Nov 22, 2021
发布日期:
Oct 21, 2021

Work Environments

Supervisor’s gender:
Male
Percentage of female coworkers:
40-49%
Flexible work time:
No
Remote work option:
No
Transport allowance:
No
Dedicated vehicle for commute:
No
Overnight travel requirement:
Not at all
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