申请该工作

关闭

职位介绍

  • Manage Collection Team.
  • Trained and supervise the collection team.
  • Handled different customer services, credit reporting, and skip tracing issues.
  •  Responsible for developing and implementing collection policy and procedures. Worked as a recovery agent.
  • Optimizing call center productivity ,achieving correct quality  and  minimizing costs
  • Resolving escalated complaints.
  • Must have complete knowledge of the product and process.
  • Monitor call performance of team members against standards; receive input from Quality Control and Training Department; coach/mentor team members using data received from variety of sources.
  • Maintain performance records/reports of team.
  • Review reports to ascertain status of collections and balances outstanding and to evaluate effectiveness of current collection policies and procedures.
  • Taking follow-ups of the assigned tickets.
  • Ensuring compliance and provide support.
  • Ensure, Identify and improve performances of individuals.
  • Motivate the team to achieve targets as per timelines.
  • Lead and develop teams to maximize their potential
  • Resolution of any queries faced by the team and informing Director Operations.
  • Participating in interview process and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
  • Manage and update attendance, leaves and roasters.
  • Also share it with HR Team.
  • Any other task assign by the management.

Required Skills:

  • Good Verbal and written communication skills.
  • The ability to work accurately and independently.
  • Excellent analytical skills.
  • Strong time and people management skills.
  •  Ability to work to strick deadlines.

工作详细内容

全部职位:
1 发布
工作时间:
早班
工作类型:
工作地址:
性别:
没有偏好
年龄:
25 - 35 年
最低学历:
学士
学位头衔:
Bachelor’s degree in finance, accounting and related field
职位等级:
资深专业人员
电话预约已成功,我们的专家会在短时间内与你联系:
3年 (Preferable experience in collection /Recovery department of an organization(Microfinance Banking))
在之前申请:
Nov 01, 2021
发布日期:
Oct 12, 2021
显示基本信息 浏览全部工作信息

你最大的竞争优势

快速得到有竞争力的分析和专业的对你的评定
联系我们团队的专业顾问来提升你的简历
尝试罗资 专业版

SEEDCRED Financial Services Limited

· 101-200 员工 - 伊斯兰堡

相同职位头衔

Collection Officer

Finja, 卡拉奇, 巴基斯坦
发布 Jan 19, 2022

Collection Officer

Migario Business Solutions, 拉瓦尔品, 巴基斯坦
发布 Jan 10, 2022

Cash Collection Officer

Migario Business Solutions, 费萨拉巴德, 巴基斯坦
发布 Jan 25, 2022

Cash Collection Officer

Evercare Hospital Lahore, 拉合尔, 巴基斯坦
发布 Jan 20, 2022
浏览全部