发布 Jul 25, 2019 4 查看
Currently, we are looking for “Product Analyst/ Technical Writer (Mid-Level)', Ideal candidate must be responsible for:
Job Description:
- Software Documentation Handling from Requirements Phase to Deployment Phase.
- Understanding the technology and applications for which documentation is to be prepared.
- Gathering and analyzing the information needs of the user.
- Creating Software Demos and interactive tutorials
- Collaborating with developers and managers to clarify technical issues.
- Communicating and managing customer relationships.
- Handling Client Queries and Documentation
- Create Product Demos and Training for in-house staff and clients
- Proof existing content for accuracy, consistency, and adherence to corporate style
- Author, collaborate, personalize, and optimize content for Product Online Help systems (Fresh desk)
- Reporting to higher authorities and other colleagues.
Essential Skills:
- Demonstrated writing skills and the ability to compose various Technical documents
- Experience of composing User Guides, Installation Guides, Instruction manuals, Administration Guides, Troubleshooting documentation, Concept Guides, Release Notes, RFP Management, Service Manuals, system Documentation and other technical documents for products
- Applied analytical and strong organizational abilities and a dedication to quality and reliability in all work tasks
- Ability to manage relationships with internal customers
- Demonstrated ability to handle multiple tasks and changing priorities
Preferred Skills:
- Ability to quickly comprehend the system features and produce documentation keeping in view end user
- Specialization in designing, creating, writing, maintaining, and refreshing a variety of documentation including, but not limited to, Software Requirements Specification (SRS), Software Design Document (SDD), User Manuals, Release Notes, Product Troubleshooting Guides, User Case Studies, FAQs, Tutorials, Installation Guides, Marketing/Sales documentation, and Presentation Content etc.
- Working Experience in a Software Development Life Cycle (SDLC) environment from business analysis, requirements definition, UML generation to end-user documentation
Required Qualification:
- BScs or MS in Computer Science
Experience:
- 1 or 1 plus years experience
- Good English language writing skills
- Experiencing working with the geo-distributed team in different time zones
- Authorized to Work Legally
Softech World Wide
pSoftech Worldwide is one of leading businesses to hold the Gold Competency in Cloud Solutions and Application Development. Gold competencies by Softech WorldWide is a significant proof of our practice using Microsoft technologies to solve business queries. Softech’s Partnership with Microsoft strengthens our technical influence and capability to deliver solutions. Culture: Life at Softech Worldwide LLC comprises of friendly colleagues, interesting tasks, and an opportunity to learn every day. SWW believes that great companies are built upon a foundation of valuable assets, so We love to work with personalities who want to be a part of the future, and need a workforce who believe that what they do today will shape the future. Our Values: The principles that lead our work include: Trust: Willingness to rely on each other actions. Integrity: Honest and ethical Empowerment: Empowered to do your job in your way. Innovation: Constantly seeking to improve through new ideas and innovation. Why work with US? We are working with Fortune 500 companies and Creating extremely impactful enterprise live & on-demand video delivery suite “VIDIZMO” which is recently named as Challenger in Gartner Magic Quadrant 2016 for Enterprise Video Content Management System. This progression is due to notable developments in technology sophistication and innovation that allows us to deliver secure, scalable and differentiated solutions to cater dynamic global enterprise video streaming and digital media needs. We are working on Microsoft latest tools and technologies such as .NET, MVC, WCF; Web technologies and frameworks including CSS, HTML5, JavaScript, JQuery, Bootstrap, Angular JS 2.0, ASP.NET/ASP.NET MVC, Streaming protocols RTMP, RTSP, HLS, Multicast; servers/technologies such as Wowza, Flash, Windows Media Server, FFmpeg server, Azure Media Services, encoders/transcoders (cloud or local)./p
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