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Account Support Specialist - Amazon

Swift IT Solutions (Pvt.) Ltd.

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PKR. 40,000 - 50,000/Month

Analytical with an eye for detail.
Ability to synthesize information and draw conclusions based on trends, and data.
Collaborator and a team player! Who thrives in a rapidly changing, fast growing environment and can build extremely strong working relationships across teams, especially when there is shared ownership over some aspects of the projects and initiatives.-
Manage campaigns under the guidance of the Account Manager to ensure they are meeting target KPIs, adhering to budget plan, and are providing a positive customer experience
Troubleshoot issues with campaign performance in regards to ad creative, bidding, budget, and targeting
Experience with Excel-Highly analytical, able to create targeted recommendations from raw data
Familiarity with Amazon Ads, Amazon Seller Central and Amazon Vendor Central a plus-Have an eye for design and execute optimization to improve product listings, create A+ content and Brand Storefronts (only for clients that need/want content optimizations)-
Learns quickly when facing new problems, relentless learner, open to change, improves, enjoys challenges and finding solutions
Bachelor’s Degree Required

Required Skills/Abilities:-

Strong organizational habits.
Strong verbal and written communication skills
Attention to detail
Strong analytical skills
A positive attitude toward problems and being able to see each problem through
Strong multi-tasking skills
Ability to function well in a high-paced stressful environment.
Proficient with Microsoft Office Suite/Google Suite-Able to navigate Amazon Ads Manager, Seller Central, and Vendor Central
Handling Amazon Refunds
Handling Amazon Complaints
Coordination with Amazon Support Team.