。该工作已被公司管理人员暂停申请，不再接受简历投递

Customer Service Executives

Systems Ltd

发布 Nov 13, 2019 3 查看

Customer Service Executives help us grow our business by assisting our existing and potential customers with their queries.

Responsibilities:

· Serve customers by providing product and service information and help them in resolving their problems.

· Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.

· Recommends potential products or services to management by collecting customer information and analyzing customer needs.

· Prepare reports related to customer experience, customer needs, recurring issues and tickets’ turnaround time by collecting and analyzing customer queries data.

· Open customer accounts, and maintain customers and financial record.

Requirements:

· Intermediate education or above

· Relevant experience is preferred

· Excellent English communication skills ideally with American accent

· Strong analytical and problem-solving abilities.

· Willing to work as per the US working hours.

技能

Client Support Client Services رعاية العميل

工作详细内容

全部职位:

10 发布

工作时间:

晚班

工作类型:

全职/长期工

工作地址:

拉合尔, 巴基斯坦

性别:

没有偏好

年龄:

18 - 40 年

最低学历:

中级／A级

职位等级:

资深专业人员

经验:

� 经验 - 7年

在之前申请:

Dec 14, 2019

发布日期:

Nov 13, 2019

Systems Ltd

· 2001-2500 员工 - 拉合尔

关注

Systems Limited was established in 1977 as Pakistan's premier software house and technology based solution provider. Since its inception, it has grown and progressed to be at the center stage of information and technology, providing effective computing strategies and solutions to Private and Government Organizations. Systems Limited has played a major role in some of the largest IT projects in the country. Internationally, the Company has established itself as a key player in the critical market segments of United States, providing services & products to a growing list of corporate clients. Our diverse expertise extends beyond deployment to provide operational, maintenance, support and business outsourcing services. Our Technology Specialists have years of experience delivering successful solutions based on Microsoft, Oracle, IBM and Java-based technologies. Systems Limited is a fully employee-owned company representing a greater employee commitment to successful solution delivery. There are over 3000 professionals in our 5 offices in Pakistan,1 in India and 2 offices in United States.