We are looking for a Senior Call Center/live chat Representative that will work on a UK-based furniture selling campaign. The call center Representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.

Experience: 1 year

Timing:

1ST SHIFT: 12:00pm PM-09:00 pm

2ND SHIFT:03 PM-12 AM

3RD SHIFT: 05 PM-02 AM

The candidate should be flexible to work in a rotating shift

it's a 9 hours working shift

BENEFITS:

  • 1st month is the probation period with fix salary of PKR 20,000/-
  • 2nd month is the probation period with fix salary of PKR 35,000/-
  • And after the probation months you can earn more than 1 Lacks PKR
  • Health insurance (employee with immediate family)
  • Commuting credit reimbursement (in case of bad weather)
  • The role offered by the company entails:
  • Excellent selling, communication, and negotiation skills.
  • Prioritizing, time management, and organizational skills.
  • Should be target-oriented, hard-working, and punctual.
  • Applicants should preferably have previous Tele sales experience.
  • Fresh candidates with good communication skills are also encouraged to apply.
  • Strong phone contact handling skills and active listening

Duties and responsibilities

  • The job includes answering inbound calls, taking orders, advertising the content, responding to inquiries, and live chat inquiries as needed.
  • Obtains client information by answering telephone calls; live chat support; interviewing clients; verifying information.
  • Determines eligibility by comparing client information to requirements.
  • Establishes policies by entering client information; confirming pricing.
  • Informs clients by explaining procedures; answering questions; providing information.
  • Maintains communication equipment by reporting problems.
  • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
  • Updates job knowledge by studying new product descriptions; participating in educational opportunities.
  • Accomplishes sales and organization mission by completing related results as needed.

工作详细内容

全部职位:
10 发布
工作时间:
早班
工作类型:
工作地址:
性别:
没有偏好
最低学历:
中级/A级
职位等级:
入门级
电话预约已成功,我们的专家会在短时间内与你联系:
1年
在之前申请:
Jul 15, 2022
发布日期:
Jun 15, 2022

Tech Choices

· 11-50 员工 - 伊斯兰堡

we are dealing in an inbound call centre

你最大的竞争优势

快速得到有竞争力的分析和专业的对你的评定
联系我们团队的专业顾问来提升你的简历
尝试罗资 专业版

相同职位头衔

Call Center Representative

Blue Group Of Companies, 拉瓦尔品, 巴基斯坦
发布 Aug 10, 2022

Call Center Representative - Spectrum

Cyber System (Pvt) Ltd, 拉合尔, 巴基斯坦
发布 Aug 06, 2022

Call Center Representative

Blue Group Of Companies, 拉合尔, 巴基斯坦
发布 Aug 06, 2022

Call Center Representative Inbound / Outbound

HAS COMMUNICATION, 卡拉奇, 巴基斯坦
发布 Aug 04, 2022
浏览全部
我在ROZEE上找到工作啦!