。该工作已被公司管理人员暂停申请，不再接受简历投递

Customer Service Representative

Telesquad (Pvt) Ltd

发布 Oct 31, 2016 21 查看

PKR. 15,000 - 30,000/Month

To greet customers, handle queries and complaints in accordance with the defined customer servicing standards and SOPs of the organization.
To ensure that the customer details and other relevant data is completely entered into the organization`s CRM system against all calls (via a predefined schedule) and proper documentation is maintained as per established policies and procedures.
To make sales lead calls to customers & follow-up with all potential customers who have shown interest in company products and services and close the sale at earliest.
To provide feedback to supervisors on important issues/problems cited by the customers.
Taking ownership and ensuring resolution of these issues/problems to ensure customer retention.

特殊任务

Live chat
Fast typing
Detail oriented

技能

الالتزام بخدمة العملاء

工作详细内容

全部职位:

10 发布

工作类型:

全职/长期工

工作地址:

拉瓦尔品, 巴基斯坦

性别:

没有偏好

最低学历:

学士

职位等级:

资深专业人员

经验:

1年 - 5年

在之前申请:

Dec 02, 2016

发布日期:

Oct 31, 2016

Telesquad is an Information Technology services company that delivers custom software solutions. Our customers range from Start-ups to Corporate organizations. We love challenges and solving problems. We deliver cost effective and pragmatic solutions that effectively leverage Information Technology and help organizations achieve their business goals. We strive to build long term relationships with our customers and will not hesitate to go the extra mile to maintain a healthy relationship.