Evaluate incoming projects to determine the resources required to complete the project and assign as appropriate in order to maximize profit margin
Monitoring the Quality assurance of each project and ensuring deliverables are as per the client requirements.
Identifies and solves localization issues or disagreements, whether system or product, identifies causes and performs corrective/preventative action
Liaising with salesperson- Account managers constantly of every project for regular updates
Assist in the recruitment, evaluation and ongoing testing of global resources.
Maintaining the Database of all the projects being completed at production end by archiving the documents and Database of all the in-house and Freelance linguists, interpreters, Notarizers, Transcriptionist, copywriters and Apostille services globally
Continually expands knowledge and education in localization trends and news, keeping up to date through active participation in training opportunities
Archive project materials in an organized fashion for future retrieval, which may include assigning metadata.
Work closely with client facing team to develop project plans for upcoming projects that are in the pipeline.
Continuously strive to improve workflows, find efficiencies, broaden services, and grow the business working closely with DTP analysts
Manage large and complex projects, while coordinating with other internal teams
Proactive and effective communication with internal and external stakeholders, at all levels
Implementing our ISO-accredited quality control procedures and resolving client complaints if they arise.
Implementing and using the latest translation technologies as well as internal / client specific IT systems to increase productivity and ensure high-quality service
Minimum of 1 year of experience directly related to project management
Excellent verbal and written English communication skills an absolute must - this will be tested in the interview
Excellent presentation/communication skills, with the ability to clearly present the localization life-cycle to clients
Ability to work independently and meet deadlines under pressure
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