。该工作已被公司管理人员暂停申请，不再接受简历投递

Business Development Executive

We are seeking a Business Development Executive to join our growing team. In this role, you will field calls, emails, and chat requests from customers who have questions, comments, or complaints about our products and services. All of our Business Development Executive will be trained to understand the full menu of our offerings so that they can provide our customers with excellent service.

Please do not apply if you do not have Excellent English speaking skills and those who are not able to work at NIGHT SHIFTS (7PM TO 4AM) at Bahria Town, Lahore.

Job roles and Responsibilities

Represent our company’s products and services, starting with a deep and comprehensive understanding and following with consumer research to identify how our solutions meet needs
Meet weekly, monthly, and annual sales quotas through the successful implementation of sales and marketing strategies and tactics
Generate leads and build relationships planning and organizing daily work schedule to call on existing or potential sales outlets
Develop and implement territory action plan through comprehensive data analysis, and adjust sales techniques based on interactions and results in the field

The primary role and responsibilities of a Business Development Executive include:

Customer service and people skills
Phone, email, and chat communication skills
Prospecting skills
Territory management aptitude
Persuasion, negotiation, and closing skills
Ability to meet deadlines and financial goal minimums
Patience to deal with customer issues and calls that do not end in a sale
Motivation skills and a positive attitude
Ensure daily shift call quotas and set targets are achieved.
Conduct research to identify solutions and answers to difficult client issues
Follow set procedures to ensure equipment and devices are operational.
Provide periodic reports to company management on work activities.
Oversee the processing and implementation of orders, applications and forms submitted by customers.
Monitor trends in customer calls and alerts management in event of any suspicious activity
Upsell products and services to customers when providing telecommunication solutions
Sit at a workstation for long hours to interact with customers using a computer and a headset.

Competencies and Skills Required:

Completes market research and monitors competitor activity
Makes recommendations for the customer
Maintains documentation of customer contact and account updates
Acquires new customers by reaching out to leads
Researches customer’s individual or business purchase needs
Serves existing customers by optimizing current purchase plan
Adjusts sales tactics based on tests and new insights in the field
Resolves customer complaints and queries
Must possess strong customer service & Sales skills
Excellent written and verbal English communication
Must be detail oriented and an active listener
Ability to work under pressure
Can interact with customers using appropriate language to identify issues and provide OTA assistance
Should politely addressing the customers, they exercise lots of patience and tolerance in resolving caller issues
Sales representatives are able to identify customer challenges and provide solutions that address such problems.

Requirements: