Will be responsible to maximize new business opportunities and strenght existing relationships with the aim of creating profitability whilst ensuring the highest levels of service quality and controls.
- Responsible to drive and manage the execution of sales strategyEnsure achievement of assigned targets within defined deadlines.
- Conduct daily sessions on business momentum and target achievement with team and Ast.Managers..
- Generate additional business through referrals.
- Conduct monthly review of the team with the objective of optimum utility of available resources, which will lead to enhanced revenue with standard cost components.
- Control of day-to-day activities.
- Ensure effective complaint management.
- Monitor service delivery in the office and ensure high competitive standards.
- Ensure compliance of regulatory framework with special focus on KYC.
- Constantly review internal and prudential KYC and AML requirements with a view to remain updated on any revisions.
- Conduct sessions with team to review key operational risks and efficiency level as per KPIs.
- Lead and motivate team towards achieving their respective targets.
- Recommendation for Recruitment
- Conduct staff performance reviews, productivity & performance appraisals.
- Any other assignment by department head
Sales Skills, Committed Customer Services, Customer Reference,Relationship Management