Live Chat Support Representative

Virtism 已验证

拉合尔 巴基斯坦

发布 Jul 26, 2021 334 查看

PKR. 25,000 - 35,000/Month

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职位介绍

Live Chat Support Specialist will communicate with the customers for understanding and resolving queries, leaving a wonderful customer experience for future business opportunities. Must have 1-year experience in customer service and sales, the content writing experience is highly preferred.

Responsibilities:

  • Respond efficiently to customer inquiries via the digital live chat/email program with accurate information
  • Finding resolution of customer queries by interacting with the concerned departments and getting back to the customers with solutions
  • Providing information to customers for company products and services
  • Work with management for customer service initiatives and continuous quality improvement.
  • Demonstrate the Company's Core and Growth Values in the performance of all job functions.
  • Meeting all operational targets and customer service/experience related KPIs
  • Must have 1-year experience in customer service, the content writing experience is highly preferred.

Requirements:

  • Intermediate/A Levels/Graduation preferably.
  • 1 to 4 years experience in customer service, the content writing experience is highly preferred.
  • Excellent written English communication and interpersonal skills
  • Knowledge of performance evaluation procedures.
  • Good analytical skills in reading and listening.
  • Handle multiple projects simultaneously within established time constraints
  • Proficient computer skills including experience with Microsoft Office Suite.
  • Must have 1-year experience in customer service, the content writing experience is highly preferred.

工作详细内容

全部职位:
1 发布
工作时间:
早班
工作类型:
工作地址:
性别:
没有偏好
最低学历:
中级/A级
职位等级:
入门级
电话预约已成功,我们的专家会在短时间内与你联系:
1年
在之前申请:
Aug 27, 2021
发布日期:
Jul 26, 2021
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Virtism

· 11-50 员工 - 拉合尔

pVirtism is a fast growing BPO and technology consulting company . We take pride in a thriving learning culture , experimenting with technology is our favorite part time. At Virtism we don't just do the job- we do it right. And perhaps it is this obsession of doing things right, along with atten ...阅读更多

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