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职位介绍

1. Responsible for technical training, support and assessment of customer service department personnel;

2. Make training plans and organize training regularly;

3. Guide and assist the customer service centers to deal with technical complaints, and track the results;

4. Manage the guidance documents issued by BBS of the factory and urge service personnel to learn;

5. Responsible for collecting quality problems and timely feedback to the factory;

6. Timely feedback of abnormal quality problems;

7. Professional answers to online service channels (official website, Facebook, email, etc.);

8. Supervise the use of mobile phone SDA detection and software upgrade tools;

9. Check the data of customer service management system every day, find mistakes in time and report to the director;

10. Monthly on-site inspection and assessment of maintenance personnel’s professional skills, and report the results;

11. Check the spare parts inventory of customer service centers on site every month, and report the results;

12. Complete the tasks assigned by relevant departments of the factory, and maintain good communication;

13. Complete other tasks assigned by department director.

What do we offer? For the right candidate, we are offering the opportunity to build a Career with a Multi-National Organization along with an attractive Salary and Benefits package.

工作详细内容

全部职位:
1 发布
工作时间:
早班
工作类型:
工作地址:
Gulberg 3, 拉合尔, 巴基斯坦
性别:
没有偏好
年龄:
30 - 35 年
最低学历:
学士
学位头衔:
Telecommunications/ Electroniccs Specialization Preferrred
职位等级:
资深专业人员
电话预约已成功,我们的专家会在短时间内与你联系:
8 Years (More than 8 Years of Mobile Repair Management Experience. Candidates from established Smartphone Brands will be given preference.)
在之前申请:
Nov 10, 2019
发布日期:
Oct 18, 2019
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Vivo Smart Phone

· 1001-1500 员工 - 拉合尔

Vivo Pakistan started its Operations in the Country in 2017 and is Head Quartered in Lahore. Vivo is the 5th Largest Smart Phone Brand in the World. Vivo is a global company that specializes in Mobile Internet products and services. It serves a wide range of markets including China, India, Southeast ...阅读更多