Chat Support Representative

Vizz Web Solutions 未验证

拉瓦尔品 巴基斯坦

发布 May 03, 2018 30 查看

PKR. 20,000 - 25,000/Month

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职位介绍

Vizz Web Solutions is hiring new support staff for the company.  We are looking for logical, hard worker, responsible and dedicated person who can work from 1 pm to 10 pm. We will provide candidate training for our running system so he would be responsible to:

  • Maintaining a positive, empathetic and professional attitude toward customers at all times - Chat via Skype
  • Respond promptly to tickets and customers inquiries
  • Communicating with customers through our ticket system
  • Keeping records of customer interactions, transactions, comments and complaints
  • Acknowledging and resolving customer complaints
  • Providing feedback on the efficiency of the customer service process
  • Manage Skype chats and should be responsive to all customer’s concerns
  • Keep track of all chats and should interact with the team
  • Follow up with team and customers
  • Able to handle and resolve customer’s concern timely
  • Trace issues and provide best possible solutions to customers

Requirements:

  • Strong communications skills
  • Excellent organizational skills
  • Ability to quickly establish good working relationships with clients
  • A logical mind (Sharp candidate)
  • Enthusiasm for continual learning
  • Up-to-date knowledge of the latest IT and software trends

工作详细内容

全部职位:
1 发布
工作时间:
中班
工作类型:
工作地址:
性别:
没有偏好
最低学历:
学士
职位等级:
入门级
电话预约已成功,我们的专家会在短时间内与你联系:
Less than 1 Year
在之前申请:
Jun 03, 2018
发布日期:
May 03, 2018
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Vizz Web Solutions

· 11-50 员工 - 拉瓦尔品

Vizz Web Solutions is a web development company that provides effective solutions in web designing and software development. We work with a wide range of clients in our endeavor to provide them cost effective and profitable solutions. We specialize in WordPress, Druple, Magento and Custom PHP applic ...阅读更多

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