Senior Support Representative

VTExperts Inc. 未验证

拉合尔 巴基斯坦

发布 Dec 30, 2020 151 查看

PKR. 70,000 - 80,000/Month

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职位介绍

  • Respond to the customer inquiries via various digital channels e.g. live chat, mail, video & audio calls etc.
  • Quick response rate (client query should be solved within 24 hours)
  • Every issue will be communicated in form of tickets and tasks
  • Need a semi-technical I.T professional (not necessarily a coder, but have good enough command on databases, server hosting, MySQL, MariaDB & PHP)
  • Provide solutions to the customer’s queries via contacting with the various different department e.g. sales, development team etc
  • Clients may need to have a remote session with one of our representatives (it is obligatory for our representative to adjust himself/herself according to the clients availability)
  • Explaining company’s products and services to the customers
  • Meeting operational targets
  • Providing smooth and quality customer experience
  • Work with management in improving and implementing innovative customer care strategies

工作详细内容

全部职位:
1 发布
工作时间:
早班
工作类型:
工作地址:
性别:
没有偏好
最低学历:
学士
职位等级:
资深专业人员
电话预约已成功,我们的专家会在短时间内与你联系:
2年
在之前申请:
Jan 31, 2021
发布日期:
Dec 30, 2020
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VTExperts Inc.

· 11-50 员工 - 拉合尔

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