。该工作已被公司管理人员暂停申请，不再接受简历投递

Client Relationship Officer

waheed ahmad & Co

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Building and maintaining relationships with clients and key personnels.
Conducting business reviews to ensure clients are satisfied with their services.
Alerting the sales team to opportunities for further sales within key clients.
Letting customers know about other products the company offers.
Attending meetings with clients to build relationships with existing accounts.
Achieving client relationship targets for providing services.
Working closely with CEO and other team members.
Escalating and resolving areas of concern as raised by clients.
Carrying out client satisfaction surveys and reviews.
Monitoring company performance against service level agreements and flagging potential issues.
Updating the CRM for each individual lead and ensuring account managers are aware of changes within clients.
Following up the Leads and handing over to case worker.
Liaising with internal departments to ensure client needs are fulfilled effectively.

Background of the Client Relationship Manager

Strong interpersonal skills and an ability to build rapport with customers.
Previous sales experience and an organised approach to work.
Hardworking with a strong work ethic.
Previous experience working as a client relationship manager or a track record of managing client relationships.