发布 Aug 04, 2017 12 查看
We are looking for a pleasant Front Desk Officer to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.
The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.
The goal is to make guests, callers and visitors feel comfortable and valued while on our premises.
Responsibilities
- Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
- Greet and welcome guests.
- Answer questions and communicate complaints to Management.
- Answer all incoming calls and redirect them or keep messages
- Receive letters, packages etc. and distribute them
- Prepare outgoing mail by drafting correspondence, securing parcels etc.
- Check, sort and forward emails
- Keep backup record of leaves as per HR Policy
- Take up other duties as assigned (travel arrangements, schedules etc.)
Requirements
- Proven experience as front desk representative, agent or relevant position
- Familiarity with office machines (e.g. fax, printer etc.)
- Knowledge of office management and basic bookkeeping
- Proficient in English (oral and written)
- Excellent knowledge of MS Office (especially Excel and Word)
- Strong communication and people skills
- Good organizational and multi-tasking abilities
- Problem-solving skills
- Customer service orientation
- Bachelors Degree or equivalent
White Wings Consulting
White Wings is a USA based company with Head Office located in New York and Offshore offices located in South Asia with 250 plus employee capacity. we have been providing Businesses IT solutions for more than 12 years. White Wings list of clients include companies that are Enterprise level, Medium Size and small businesses. With certification from companies like Microsoft, Cisco, Dell, HP & IBM, White Wings can provide Businesses solutions for almost all system types. White Wings employs engineers with minimum Bachelors or Master degree in computer science and with minimum 5 year plus working experience. White Wings Customers are located World Wide, North America, Central & South America, Europe, Asia, and Africa.
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