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Social Media Executive

Xinhua Mall Lahore

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Responding to any mentions over social media platforms like Facebook, Twitter, Pinterest, Instagram and Google + and engage with the social media users.
Assist with the general day to day administrative tasks.
Producing a consistent brand message across all the social media channels.
Regular monitoring the competitor social media sites and creating analysis report.
Creating and promoting company blog on a weekly basis.
Working with other departments to develop social media timelines that coincide with the product release, ad campaigns, and other brand messages.
Coordinating social media messages with advertising departments, the brand management team, and annual company goals.
Go live with Facebook and other social media support.
Analyzing social media campaigns with tracking systems to determine areas for social media campaign improvement and to gather visitor’s data.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Provide accurate, valid and complete information by using the right methods/tools.
Meet personal/customer service team sales targets and call handling quotas.