Job Responsibilities

  • Serving as the first point of contact for end-user support with excellent customer service on computer systems/network on a routine basis
  • Responsible for installation, administration, and testing of operating systems, software, and other applicable devices
  • You must be able to prioritize remediation of issues in an environment with critical uptime requirements
  • Monitoring and maintaining computer systems and networks
  • Interacting with Vendors for Hardware & Software Support
  • Performing remote troubleshooting through diagnostic techniques and pertinent questions through Phone and email communication channels
  • Meet SLAs like response and resolution times of tickets

Required Job Skills, Qualification & Specifications

  • Windows Operating Systems
  • Networking protocols, and standards
  • Basic understanding of Active Directory, DNS, DHCP
  • Computer peripherals and devices
  • MS Office / Office 365
  • Basic understanding of security applications such as VPN and Firewalls
  • Good oral and written communication skills
  • Proficiency in English
  • Customer-oriented and cool-tempered
  • Excellent time management
  • The ability to handle pressure and meet deadlines
  • Minimum 1 years of experience in IT

工作详细内容

全部职位:
5 发布
工作时间:
轮班制
工作类型:
部门:
Technical Support
工作地址:
P.E.C.H.S, 卡拉奇, 巴基斯坦
性别:
男性
年龄:
22 - 35 年
最低学历:
学士
职位等级:
资深专业人员
经验:
2年 - 10年
在之前申请:
Feb 19, 2022
发布日期:
Jan 18, 2022

Xper2go

· 51-100 员工 - 卡拉奇

Xper2go is a nationwide IT solutions provider that focuses on the unique IT infrastructure for the hospitality, real estate and other small to medium enterprises. We assists businesses in sustaining competitive environment by providing the highest level of technical expertise, extensive and unbiased product knowledge and strong personalized attention in developing, implementing and maintaining customized solutions. With over 15 years of experience, our proven methodology enables us to deliver what we promise to our clients, including ongoing maintenance, strategic planning, remote monitoring and 24 x 7 infrastructure support. We exist to free up your valuable time so that you can do what you do best. Xper2go helps you manage what really counts in today's competitive market - your bottom line! Our certified staff provides personal and professional on site or remote service to bring you valuable business results.

你最大的竞争优势

快速得到有竞争力的分析和专业的对你的评定
联系我们团队的专业顾问来提升你的简历
尝试罗资 专业版

相同职位头衔

Senior Systems Engineer

MTBC, 伊斯兰堡, 巴基斯坦
发布 Apr 04, 2024

ML Ops / Embedded Systems Expert Engineer

PureLogics, 拉合尔, 巴基斯坦
发布 Apr 05, 2024

Systems Architect / Cloud Engineer

Harris Silicones, 拉合尔, 巴基斯坦
发布 Mar 28, 2024

Systems Administrator

Contour Software, 拉合尔, 巴基斯坦
发布 Apr 03, 2024
浏览全部
我在ROZEE上找到工作啦!