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职位介绍

We are looking to hire Customer Support Representative for our night shift office based position. Candidate will be responsible for:

  •  Manage incoming phone calls of the international customers;
  •  Identify and assess customers’ needs to achieve satisfaction;
  •  Ensure to generate complaints to relevant department on timely manner;
  •  Provide accurate, valid and complete information by using the right methods/tools;
  •  Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution;
  •  Keep records of customer interactions;
  •  Perform data analysis in MS Excel and relevant tools;
  •  Handle multiple customer interaction platforms;

Note: Job timings will be from 12am-8am.

工作详细内容

全部职位:
1 发布
工作时间:
晚班
工作类型:
性别:
没有偏好
最低学历:
学士
职位等级:
资深专业人员
电话预约已成功,我们的专家会在短时间内与你联系:
1年 (Customer support, Inbound calls)
在之前申请:
Dec 30, 2021
发布日期:
Nov 29, 2021
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Your Cloud Solutions

· 101-200 员工 - 伊斯兰堡, 拉瓦尔品

Your Cloud Solutions is one of leading company in Pakistan with a mission to provide online education services to its clients all over world

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