• Ensure effective and consistent communication throughout the team,
  • Encourage feedback and customer insight in order to enhance the customer experience.
  • Responsible for the team monthly targets and ensure target achievement on a regular basis.
  • Provide customized, highest quality customer support
  • Giving support to Call Centre Executives
  • Responsible for needs assessments, performance reviews
  • Monitoring random calls to improve quality, minimize errors and track operative performance
  • Keep records of all conversations in our Call Centre database in a comprehensible way
  • Keep updated with company developments, products, offerings, etc. and ensure that the updates are delivered to the teams

Job Requirements: 

  • Must have Experience of handling Call Center Floor
  • Must have Experience of Telesales
  • Having Experience of handling a Team of 15 Sales Agents

工作详细内容

全部职位:
4 发布
工作时间:
早班
工作类型:
性别:
没有偏好
年龄:
26 - 60 年
最低学历:
学士
职位等级:
资深专业人员
经验:
3年 - 5年 (Minimum 3 years Experience at Managerial Level (Sales Manager, Team Leader, Floor Manager))
在之前申请:
Feb 01, 2021
发布日期:
Dec 31, 2020

Your Cloud Solutions

· 101-200 员工 - 费萨拉巴德, 古杰拉瓦拉, 伊斯兰堡, 皆哈鲁咪, 拉合尔, 姆坦, 白沙瓦, 拉瓦尔品

Your Cloud Solutions is one of leading company in Pakistan with a mission to provide online education services to its clients all over world

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