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Telemarketing Executive

Zeta Technologies

发布 Mar 17, 2020 13 查看

PKR. 35,000 - 40,000/Month

Role Summary:

Customers(SME) calling, Customer analysis, competition analysis, potential product description, Price comparison, demand analysis, relationship building with prospective customers

Duties and Responsibilities:

Maintaining a data base of customers, address, contact etc.
Finding potential customers(SME) through internet and valuable sources.
Asking customer about messaging services and campaigns
Maintaining a record of customer feedback, daily reporting of customer’s feedback
Maintaining a record of competition, SMS industry comparison and analysis
Ask a set of Qs to customers to know about messaging services and campaigns, make a proper record of it
Maintain a long term relationship with customer
Cold calling to prospective clients using a data base to conversion and selling
Answer incoming calls from prospective customers
Use scripts to provide information about product’s features, prices etc. and present their benefits
Ask pertinent questions to understand the customer’s requirement
Record the customer’s personal information accurately in a computer system
Deal with complaints or doubts to safeguard the company’s reputation
Go the “extra mile” to meet sales quota and facilitate future sales
Keep records of calls and sales and record useful information

Key Performance Indicators:

Customers Data
Competition Data
Numeric Outcomes
Analytical Skills
Monitoring
Multitasking
Relationship Building

Candidate Specification:

The candidate should have a clear understanding of customer’s management, complaint handling, customer analysis and sales calls.

Zeta Technologies has rights to cross check all provided academic qualifications & experience certificates at any stage. Fake or false information can lead towards disqualification

技能

Business Development Process محادثة المبيعات Branch Support. Client Deailing

工作详细内容

全部职位:

1 发布

工作时间:

早班

工作类型:

全职/长期工

工作地址:

伊斯兰堡, 巴基斯坦

性别:

没有偏好

最低学历:

学士

职位等级:

资深专业人员

经验:

1年 - 2年 (Know CRM software / 2+ years as telemarketer)

在之前申请:

Apr 18, 2020

发布日期:

Mar 17, 2020

Zeta Technologies is a young yet energetic company backed by pool of seasoned professionals having over a decade of experience in providing IT and Telecom services which is reliable, professional and sensitive to its customers’ needs. Zeta Technologies has achieved excellence in providing business class and cutting edge IT and Telecom services due to vast experience in successfully handling large scale projects. Zeta has set a vision to become a premier solutions provider company offering world leadership in digital solutions for the networked society - a society transformed by personalized solutions, speaking the identical digital language where everyone is able to communicate anytime, anywhere. In our chosen market, we are focusing on becoming the leaders in client satisfaction, innovation, professionalism and superior quality Voice & Data solutions.