Job Description

• Manage all open drop ship orders (manual & EDI) with vendors to ensure prompt fulfillment

• Daily review of open manual drop ship orders and backorders to expedite order fulfillment; communicating any modifications and/or issues to stakeholders

• Daily review of open EDI drop ship orders and backorders to expedite order fulfillment; communicating any modifications and/or issues to stakeholders

• Ensure prompt order fulfillment through interface with vendor, carriers and other company departments as appropriate.

• Reach out to suppliers and get current ETA/ETS on open orders. Use vendor websites, email and phone.

• Update open purchase orders with any changes to ETA.

• Respond to requests for order status within established SLAs

• Maintain proficiency with primary vendors’ systems and interfaces, sharing with teams as appropriate

Required Skills