Job Description

Position Overview

EDI Business Systems Analyst is responsible for supporting all the EDI needs within the company

Key Responsibilities

  • Deliver solutions that improve business functions for the company and customers
  • Work as a Liaison between stakeholders and product development team 
  • Take product ownership for application development/enhancements/fixes requested by the assigned business area 
  • Document/Design business requirements and functional specifications 
  • Build / Contribute to the construction and delivery of IT roadmaps for the assigned business/functional area
  • Create and maintain constructive, positive partnerships between E-Commerce system and assigned business/functional areas
  • Fully understand the business processes 
  • Provide application and Subject Matter Expert (SME) support 
  • Manage and resolve support issues and escalations as assigned 
  • Ensure root causes are identified and appropriately communicated and documented

Required Skills

  • 5+ years required of experience in following areas:
  • Business systems analysis
  • Data analysis 
  • System’s functional analysis
  • X12 EDI Transaction Sets commonly used for B2B eCommerce and Supply Chain
  • Business case development
  • System Administration
  • Strong technical, analytical and problem-solving skills 
  • Excellent oral and written communication skills 
  • Ability to manage multiple projects, users, systems, and deadlines 
  • Team player
  • Proactive problem solver
  • Balsamiq or similar tool for prototypes
  • Backend systems like Microsoft CRM, AX and SAP
  • Understanding of Sales, Supply chain and Finance side of the business
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Industry

BPO

CATEGORY

Client Services & Customer Support

JOB TYPE

Full Time/Permanent

Minimum Education

Bachelors

Career Level

Experienced Professional

Required Experience

5 Years - 6 Years

Total Positions

1