• Take customer calls and able to convince to for discount. 
  • Call clients and customers to inform them about the company's new products, services and policies
  • Guide callers through troubleshooting, navigating the company site or using the products or services
  • Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
  • Collaborate with other call center professionals to improve customer service.
  • Strong communication, both written and verbal
  • Great active listening skills
  • Exceptional interpersonal and report building skills
  • A patient and empathetic attitude
  • Strong time management and organizational skills
  • Adaptability and flexibility
  • Comfortable working in fast-paced environments
  • Computer literacy
  • Phone skills, including familiarity with complex or multi-line phone systems
  • Should be fluent in English 
  • Expertise in the customer service area they focus in, such as accounts, sales, technical support or another area

Job Details

Industry:
BPO
Functional Area:
Total Positions:
5 Posts
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Gender:
Male
Minimum Education:
Intermediate/A-Level
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
May 09, 2021
Posting Date:
Apr 08, 2021

AA Communications Hub

BPO · 11-50 employees - Lahore

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