Posted Jun 06, 2026 149 views
As a Birthday Coordinator at AA Joyland Pvt Ltd, you focus on delivering exceptional event experiences by managing every aspect of birthday party planning and school events. Your responsibilities include overseeing booking and reservations, coordinating schedules, and maintaining effective communication channels with clients and team members. You play a key role in ensuring a seamless event flow and customer satisfaction. Though you will not be managing a team, your role demands proactive problem-solving and meticulous attention to detail to support internal teams and external clients in achieving memorable event outcomes.
Responsibilities
- Manage and organize booking inquiries for birthday parties and school events, providing detailed event information and scheduling visits.
- Coordinate with parents, guests, and internal teams to ensure smooth communication and efficient event execution.
- Respond promptly and professionally to phone calls, WhatsApp messages, emails, and customer queries to provide excellent customer service.
- Handle reservations management including confirming bookings, coordinating event details, and updating calendars to avoid scheduling conflicts.
- Identify and suggest upselling opportunities to enhance customer experience and increase sales revenue during the booking process.
- Maintain accurate records of event details, client preferences, and communication for effective follow-up and event delivery.
- Assist in planning event logistics, including coordinating vendors, supplies, and venue setup requirements.
- Ensure all events comply with company policies and quality standards, delivering seamless and enjoyable experiences for all attendees.
- Prioritize tasks effectively to manage multiple bookings and events simultaneously while maintaining high standards of service.
- Collaborate closely with marketing and sales teams to support promotional initiatives and maximize event participation.
Skills
Job Details
Kids Hq Arcade LLC
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