Posted Sep 16, 2019 2 views
Abacus are searching for a professional Client Service Representative/Agent for clients in Lahore.
The role will provide outstanding service to customers by answering questions, handling complaints and handle a high volume of inbound or outbound calls
- Managing large amounts of inbound and outbound calls in a timely manner
- Manage customer inquiries
- Identifying customers’ needs, clarify information as required by clients
- Keep records of all conversations in our call center database in a comprehensible way
Requirments:
- Fluency in English languages may be desired.
- Strong time management and decision making skills.
- Adaptability and accountability.
Job Details
Abacus Consulting
For over 23 years, Abacus Consulting has been offering cutting-edge business solutions helping organizations to transform their visions into realities through a combination of latest business methodologies and technological tools. The business value offered by Abacus Consulting has a deep scale, is industry focused and technology driven with a world class delivery capability. We help clients transform their businesses and be the market leaders. We offer a wide range of products and services, including strategy consulting, privatization and public-private partnerships, mergers, acquisitions and divestitures, business advisory services, sector search and research, environmental advisory services, SAP implementation and education, enterprise performance management, supply chain & operations management, application development and management, mobile applications, business process outsourcing, organization design and development, HR surveys, change management and HR functional solutions./p
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