Posted Jul 11, 2020 17 views
· Managing customer service inquiries for our international clients over the phone and email
· Identifying and assessing customers’ needs to achieve satisfaction
· Build sustainable relationships and trust with customer accounts through open and interactive communication
· Follow communication procedures, guidelines and policies
· Database management
· Relevant Reporting
· Work from home option is available but office sitting is preferred
Requirements:
· Applicants MUST possess full Arabic proficiency (reading, writing, speaking, listening)
· The applicants must have strong communication & interpersonal skills
· Experience in an international customer support/call centre is a plus
· Foreign nationals applying for this job MUST have a valid visa for stay in Pakistan during the time that they work with Abacus.
Work permit valid in Pakistan would be preferable.
Job Details
Abacus Consulting
For over 23 years, Abacus Consulting has been offering cutting-edge business solutions helping organizations to transform their visions into realities through a combination of latest business methodologies and technological tools. The business value offered by Abacus Consulting has a deep scale, is industry focused and technology driven with a world class delivery capability. We help clients transform their businesses and be the market leaders. We offer a wide range of products and services, including strategy consulting, privatization and public-private partnerships, mergers, acquisitions and divestitures, business advisory services, sector search and research, environmental advisory services, SAP implementation and education, enterprise performance management, supply chain & operations management, application development and management, mobile applications, business process outsourcing, organization design and development, HR surveys, change management and HR functional solutions./p
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