Customer Relationship Officer (CRO)

Abacus Consulting Verified

Islamabad , Pakistan

Posted Jul 22, 2019 891 views Report Job

PKR. 40,000 - 45,000/Month

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Job Description

  • On behalf of client, take customer call as per given instructions and standards
  • Position holder is responsible for attending huddles, before shift timings
  • In-case of an unavoidable circumstance, inform team leader as soon as possible
  • Follow client instruction regarding quality which includes maintaining Average Handling Time, Monthly Performance Report
  • Follow company policies, procedures, norms and values
  • Perform job roles in compliance with ISM Policies and Procedures and Acceptable usage of asset and services guidelines
  • Regulatory, contractual and ISM Policies violations are reported immediately to supervisors or appropriate authorities for rectification and disciplinary actions
  • Support in performance of Risk Assessment
  • New and existing information in soft form or hard form is classified, labeled, controlled and secured as described in the appropriate ISM procedures

Job Details

Total Positions:
25 Posts
Job Shift:
Rotating
Job Type:
Contract
Department:
Operations
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
Aug 22, 2019
Posting Date:
Jul 22, 2019
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Abacus Consulting

Information Technology · 1001-1500 employees - Islamabad

For over 23 years, Abacus Consulting has been offering cutting-edge business solutions helping organizations to transform their visions into realities through a combination of latest business methodologies and technological tools. The business value offered by Abacus Consulting has a deep scale, ...Read More

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