· On behalf of client, take customer call as per given instructions and standards.
· Position holder is responsible for attending hurdles, before shift timings.
· In-case of an unavoidable circumstance, inform team leader as soon as possible.
· Follow client instruction regarding quality, which includes maintaining AHT, ABU.
· Follow company policies, procedures, norms and values.
· Avoid misuse of company assets.
For over 23 years, Abacus Consulting has been offering cutting-edge business solutions helping organizations to transform their visions into realities through a combination of latest business methodologies and technological tools. The business value offered by Abacus Consulting has a deep scale, is industry focused and technology driven with a world class delivery capability. We help clients transform their businesses and be the market leaders. We offer a wide range of products and services, including strategy consulting, privatization and public-private partnerships, mergers, acquisitions and divestitures, business advisory services, sector search and research, environmental advisory services, SAP implementation and education, enterprise performance management, supply chain & operations management, application development and management, mobile applications, business process outsourcing, organization design and development, HR surveys, change management and HR functional solutions./p