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Job Description

Responsibilities

  • Installing and configuring computer hardware operating systems and applications.
  • Monitoring and maintaining computer systems and networks.
  • Talking staff or clients through a series of actions, either face-to-face or over the email/telephone, to help set up systems or resolve issues.
  • Troubleshooting system and network problems and diagnosing and solving hardware or software faults.
  • Replacing parts as required.
  • Providing support, including procedural documentation and relevant reports.
  • Following diagrams and written instructions to repair a fault or set up a system.
  • Supporting the roll-out of new applications.
  • Setting up new users' accounts and profiles and dealing with password issues.
  • Responding within agreed time limits to trouble tickets.
  • Working continuously on a task until completion (or referral to third parties, if appropriate).
  • Prioritizing and managing many open cases at one time.
  • Rapidly establishing a good working relationship with customers and other professionals.
  • Testing and evaluating new technology.
  • Conducting electrical safety checks on computer equipment.

Skills

  • The ability to think logically.
  • A good memory of how software and operating systems work.
  • Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution.
  • The ability to work well in a team.
  • Problem solving skills.
  • A strong customer focus.
  • The ability to prioritize your workload.
  • Good communication skills for telephonic assistance.
  • Installing and configuring computer hardware, software, systems, networks, printers and scanners.

Job Details

Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
Male
Minimum Education:
Bachelors
Degree Title:
BSCS , BSIT, BBIT or any relevant degree
Career Level:
Entry Level
Experience:
Fresh - Less than 1 Year
Apply Before:
Mar 06, 2020
Posting Date:
Feb 06, 2020
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Abacus Consulting

Information Technology · 1001-1500 employees - Lahore

pFor over 23 years, Abacus Consulting has been offering cutting-edge business solutions helping organizations to transform their visions into realities through a combination of latest business methodologies and technological tools. The business value offered by Abacus Consulting has a deep scale, is ...Read More

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