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Job Description

1. Visiting retailers and other similar establishments in order to evaluate the overall shopping experience while remaining discreet and pretending to be a regular customer:

2. Traveling to different store locations when required.

3. Finding a specific product as instructed or purchasing a random product.

4. Taking notes during the visit that will be later used for writing a report using their own money to make any purchases to be reimbursed once all the required duties are completed; using caution and restraint when making purchases so as to not go over the budget established by the employer keeping the receipts; and following the specific shopping instructions of the employer.

5. Interacting with employees (e.g.Waiters, Salespersons, Cashiers, Bank Tellers, and Managers) of the establishment they’re assigned to visit.

6. Asking questions about a product or service like a regular customer would; evaluating the level of customer service provided by the employee, as well as their selling abilities and making observations about the employees’ behaviour and answers, in some cases, even learn their names and being able to describe them.

7. Filling out a questionnaire and writing a report about the visit and the service received, including all the details about their shopping experience:

8. Filing or sending their finished reports via email or fax when required, along with the receipt of the purchase, if any.

9. Waiting for the employer’s final confirmation on the completion of the assignment before getting paid for their services.

Job Details

Functional Area:
Total Positions:
6 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
24 - 28 Years
Minimum Education:
Career Level:
Entry Level
Less than 1 Year - 1 Year
Apply Before:
Apr 15, 2019
Posting Date:
Mar 15, 2019
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Abacus Consulting

Information Technology · 1001-1500 employees - Karachi, Lahore, Multan

For over 23 years, Abacus Consulting has been offering cutting-edge business solutions helping organizations to transform their visions into realities through a combination of latest business methodologies and technological tools. The business value offered by Abacus Consulting has a deep scale, ...Read More