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Job Description

Job descriptions/ responsibilities for  consumer ops processor are mention below.   For Auto /Personal Loan Unit: Processing of operational activities w.r.t Disbursement & Maintenance of Auto/Personal Loan  portfolio This position is responsible for daily Auto/ Personal Ops, Auto- Ijarah/ Auto corporate disbursement, MIS Updation   MPD, LPC Reversal & handle queries of disbursement Handling Auto / Personal Loan Product (Payoff & NOC) In addition branches quires assignments are being accomplished on daily basis. Strong follow-up with insurance companies for timely resolution of insurance claims & Renewal    Cards Ops:   For Card Maintenance Unit: The core responsibilities are handling of Credit card maintenance activities and resolving customer complaints via CMS system. Also to make sure that all the activities are carried as per approved processes/policies and within assigned TAT.   For Mail Management Unit: This position is responsible for handling of customers complaints related to statement not received, courier follow-ups, delivery statuses upload on CTL (credit card statements) and e-form processing.   For Dispute Resolution Unit: Ensuring all chargeback processing carried out within the established deadlines in accordance with applicable policies and procedures defined by VISA-INTERNATIONAL and MasterCard   Should have Excel or access expertise (for formulas etc.)

Job Details

Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
No Preference
Minimum Education:
Career Level:
Entry Level
Minimum Experience:
Apply Before:
May 20, 2017
Posting Date:
Apr 20, 2017
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Abacus Consulting

Information Technology · 1001-1500 employees - Karachi

For over 23 years, Abacus Consulting has been offering cutting-edge business solutions helping organizations to transform their visions into realities through a combination of latest business methodologies and technological tools. The business value offered by Abacus Consulting has a deep scale, ...Read More

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