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Job Description

ABIC is in need of Senior IT Coordinator who can meet up the below requirements:



  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.

  • Respond to queries either in person or over the phone.



  • Write training manuals.

  • Train computer users.

  • Maintain daily performance of computer systems.

  • Respond to email messages for customers seeking technical help.

  • Ask questions to determine nature of problem.

  • Walk customer through problem-solving process.

  • Install, modify, and repair computer hardware and software.

  • Clean up computers.

  • Run diagnostic programs to resolve problems.

  • Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.

  • Install computer peripherals for users.

  • Follow up with customers to ensure issue has been resolved.

  • Gain feedback from customers about computer usage.

  • Run reports to determine malfunctions that continue to occur.

  • Communication Skills is a must


 

Job Details

Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
Third Shift (Night)
Job Type:
Department:
Information Technology
Job Location:
Gender:
Male
Age:
27 - 40 Years
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Experience:
4 Years - 5 Years
Apply Before:
Oct 12, 2019
Posting Date:
Sep 12, 2019
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ABIC GROUPS

Services · 51-100 employees - Karachi

Software House, Digital Agency & Call Center

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