Responsibilities:

  • Coordinate with technical project & program manager for all activities, resources, and information.
  • Understand the existing system & its modules to suggest improvements and impediments and adjustments.
  • Create and maintain comprehensive project documentation, flow charts & step by step plans.
  • Liaise with clients & stake holders to identify and define requirements, scope, and objectives.
  • Analyze current system to see if new processes can be implemented using existing functionalities.
  • Analyze the impacts of new requirements on the current system and the ongoing process.
  • Make sure that clients’ needs are met as the project evolves.
  • Coordinate with technical team to ensure all requirements are understood correctly.
  • Work with the Project Manager to eliminate blockers.
  • Act as the point of contact and communicate project status to all participants.
  • Ensure standards and requirements are met by conducting user acceptance tests.
  • Develop plans and strategies for implementation based on organizational requirements.
  • Coordinate and manage implementation efforts in conjunction with project teams.
  • Conduct all post implementation activities.
  • Enforce system usage, procedures, and standards.
  • Manage team of software support executives 
  • Handle software-related requests from leadership and user groups for assistance on problems
  • Troubleshoot software functionalities and identify root causes of bugs.
  • Analyze software related issues and propose solutions.
  • Get the bugs fixed in the system and verify solutions prior to communicating them.
  • Obtain and log user feedback for the purpose of process & system improvement.
  • Create release notes and share with users to notify about newly released features and fixed bugs.
  • Create user manuals, showing step-by-step information on how to use the functionalities correctly.
  • Work with content and brand team and share the specifications for brand videos, explainer videos, informative videos, event recap videos.
  • Create content cadence and flow based on the requirements discussions and vibe of the video.
  • Manage tasks and video projects through Asana.
  • Review and understand changes to later explain video editing team.
  • Work with multiple reporting and approval authorities project to project.

Requirements:

  • Bachelors in computer science or related field. 
  • Proven work experience as a Project Manager / Coordinator or similar role.
  • Managed a team of support executives. 
  • Experienced in working with technical team (technical writers, developers, QA etc.
  • Experience in project management, from conception to delivery.
  • Solid organizational skills, including multitasking and time-management.
  • Strong client-facing and teamwork skills.
  • Familiarity with system implementation and quality assurance control.
  • Strong knowledge of Premier Pro, After Effects.
  • Strong working knowledge of Microsoft Office (Word, PowerPoint & Excel).
  • Hands-on experience with project management tools especially Asana, DevOps).
  • Experience of managing graphic designers, motion graphic artists and animators.
  • Creative thinking and problem-solving attitude.

Job Details

Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Degree Title:
BSCS
Career Level:
Experienced Professional
Minimum Experience:
5 Years
Apply Before:
Jun 11, 2023
Posting Date:
May 10, 2023

Work Environment

Supervisor’s gender:
Male
Percentage of female coworkers:
1-9%

Abic System

Services · 11-50 employees - Karachi

Abic system

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