Please turn on your javascript International Sales Executive Job, Karachi, Access Imagination - ROZEE.PK

International Sales Executive

Access Imagination Unverified

Karachi, Pakistan

Posted Oct 21, 2016

PKR. 15,000 - 50,000/Month

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Job Description

  • To respond to customer inquiries via chat, email and phone providing information and closing orders.
  • To research and resolve questions and assist the department with all customers related initiatives.
  • To improve the quality of the customer interaction on a daily basis.
  • To assist department to meet/exceed all department metrics.
  • To help in achieving company wide objective, while ensuring complete customer satisfaction.
  • To follow up product qualified leads generated through chat or email inquiries.
  • To maximize conversion rate of leads generated through chat and email inquiries by following lead follow up procedures and strategies.
  • To develop and update list of Frequently Asked Questions for visitors and sales and support agents.
  • To update website content as per customer feedback.
  • To maintain a list of customer feedback for over all service improvement and ensuring customer satisfaction.
  • To nurture existing customer relationships by following existing customer relationship strategies and frequent customer feedback surveys.
  • To coordinate with technical team to help resolve customer issues.
  • To manages time and company resources appropriately.
  • To performs other duties as assigned by supervisor.
  • To work in rotation duty shifts.

Job Details

Functional Area:
Total Positions:
4 Posts
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
SMCH Shahrah-e-Faisal, Karachi, Pakistan
Gender:
No Preference
Minimum Education:
Bachelors
Degree Title:
Bachelors
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Nov 20, 2016
Posting Date:
Oct 21, 2016
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Access Imagination

Media/Communications · 11-50 employees - Karachi

Access Imagination

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