Appraisal, Monitoring and Evaluation (AME) Officer

OBJECTIVES

1.      Implement solid AME systems and mechanisms that are in line with global AME procedures and deliver effective research/outputs in a way to inform timely decision making and the adoption of sound corrective measures.

2.      Ensure lessons learnt and best practices are discoursed and documented.

3.      Contribute to the effective functioning of LNGB beneficiary complaints and response mechanism and enhance the trust and confidence of beneficiaries, identify areas of LNGB project work which need to be improved and ensure that ACTED learns from the feedback provided through this process.

4.      Ensure the operations and delivery of AME functions through effective management of AME team members.

5.      AME Officer will proactively support the Child Safeguarding function embedded within LNGB team, focusing on supporting and strengthening child safeguarding at every stage of the project in line with ACTED safeguarding policies. He/she ensures inclusion of children with disabilities and inclusive education in the project.

DUTIES AND RESPONSIBILITIES

a)      Appraisal, Monitoring and Evaluation Systems

a.             Technical and Systems Development

a)      Contribute to the development and updating of the country AME strategy, the consolidated AME work plan and AME frameworks for LNGB project;

b)      Ensure that AME findings are reflected in-line with LNGB project’s logframe and recommendations are incorporated in future concept notes, proposals and implementation plans;

c)       Implement the AME policies and procedures as described in the ACTED AME standard guidelines and make sure that the tools are followed as applicable;

d)      Contribute to an effective roll-out of LNGB project’s M&E collection and reporting systems to all staff and partners through training, site visits, manuals, and other technical support as needed.

e)      He/she will monitor the performance of in place protocols aimed at minimizing risk of harm to the children, adults and vulnerable population, or any adverse impact upon them.

f)       The candidate shall ensure compliance with ACTED`s safeguarding policies and procedures. He/she is expected to attend all staff and volunteers training on child protection or working with adults at risk (SAFEGUARDING).

g)      He/she shall ensure that ACTED`s strategic vision related to cross-functional work-streams of safeguarding, gender and inclusiveness are ensured at all levels.

h)      Candidate will help reduce and manage risk for the children, adults and vulnerable population and for the organization.

b.             AME Implementation and Management

a)      Develop the ToRs and mission plans and carry out assessments, monitoring and evaluations (baselines, mid-terms, endlines) as reflected in the ToR and mission plan;

b)      Develop and oversee the implementation of appropriate data collection and analysis instruments, methodologies (e.g. survey questionnaires, focus group discussions, key-informant interviews) and data/information dissemination/utilization plans;

c)       Closely supervise and support in data collection activities and ensure that data collection teams are organized and resourced as needed, and that they deliver as per field mission plans and according to data quality standards;

d)      Maintain electronic and/or paper-based MIS systems for tracking and reporting all quantitative data and information including reporting on LNGB project’s logframe indicators;

e)      Analyze AME data and produce reports, factsheets with useful statistical analysis and presentation (charts, tables, histograms, box plots) as necessary in a timely manner;

f)       Measure and report on qualitative and quantitative input, process, output, outcome, impact, objective, and goal-level performance indicators for LNGB project;

g)      Provide data to the Project Development Team for use in preparation of reports to donors and other stakeholders, as required;

h)      Contribute to donor proposals and fundraising efforts (particularly logical-framework designs, formulation of SMART indicators and AME budgets) and reports;

i)        Provide AME related capacity building and awareness to implementing partners and other institutions supported by ACTED as appropriate;

j)        Represent ACTED in different forums on AME related issues when required.

c.       Learning

a)      Contribute to proactive dissemination and use of knowledge gained through AME activities among Project Manager, Safeguarding Coordinator, GESI Coordinator and Education Coordinator;

b)      Contribute to organizing and facilitating learning events in order to capture best practices and lessons learnt when a project closes or as required;

c)       Document and share the lessons learnt and best practices on time and ensure that the knowledge gained contributes to the improvement of projects and influence the strategic development of future projects and activities;

d)      Support project implementation and improvement by providing timely information around project successes to be scaled up as well as challenges to allow ‘course correction’ throughout life of the program.

b)      Beneficiary Complaints and Response Mechanism

a.        Oversight of the Beneficiary CRM (only applicable in the absence of an AME Manager)

a)      Monitor the beneficiary Complaints and Response Mechanism (CRM) for the country mission in line with ACTED standard beneficiary CRM procedures;

b)      Ensure the effective functioning of the beneficiary CRM and that beneficiary complaints/feedback is adequately captured, analyzed, addressed and responded to in a timely manner and utilized by the program and coordination teams;

c)      Oversee the proper management of the project CRM central database;

d)      Build capacity and understanding among ACTED staff, partners and contractors on beneficiary accountability and CRM.

b. Contribution to the Beneficiary CRM

a)      Record and forward all complaints and suggestions received while in the field to the appropriate safeguarding officer.

b)      Contributing to monitor the effective implementation of the beneficiary Complaints and Response Mechanism (CRM) for the country mission in line with ACTED standard beneficiary CRM procedures;

c)      Contribute to the proper management of the project CRM central database;

d)      Build capacity and understanding among ACTED staff, partners and contractors on beneficiary accountability and CRM.

c. AME Team Management

a)      Ensure that staff under the direct responsibility understand and are able to perform their roles and responsibilities;

b)      Ensure a positive working environment and good team dynamics;

c)       Manage interpersonal conflicts among team members;

d)      Identify the AME training needs of team members and discuss plans with the AME Manager for both internal and external trainings;

e)      Coach, train, and mentor LNGB team members with the aim of strengthening their technical capacity, exchanging knowledge within the AME team.

d. Other

a)      Provide regular and timely updates on progress and challenges to supervisors and other team members;

b)      Participate in AME-related conferences and workshops when possible and stay up to date of best practices and new knowledge created in the field of AME;

c)       Perform any other related activities as assigned by immediate supervisor.

KEY PERFORMANCE INDICATORS

-         Number of assessments and evaluations conducted over the past 6 months.

-         Number of monitoring missions conducted over the past 6 months.

-         Number of monitoring cycles closed with a way forward discussion conducted with the project and coordination teams within the timeline given in ACTED’s AME guidelines and over the past 6 months.

-         Mechanism in place and functional to provide data on project indicators to PDD in a timely manner

-         Mechanism in place and functional that allows at least the reporting on ACTED’s LNGB outcome and intermediate outcome indicators.

-         Lessons learnt and best practices recorded in the Country Lessons Learnt and Best Practices document according to ACTED’s standard learning procedures and updated in regular and timely manner.

-         Number of learning events to capture best practices and lessons learnt organized/facilitated within the last 6 months.

-         Beneficiary CRM is monitored to implement in the mission as per ACTED standards.

-         % of team members provided with internal/external training during the past 1 year.

-         Adherence to safeguarding and child protection policy and SoPs.

ACTED is commitment to zero tolerance to all forms of violence against children, beneficiaries and staff.

ACTED is equal opportunity employers.

Females and minorities are encouraged to apply.

Candidates with disabilities are encouraged to apply.

Final selection will be based on security clearance of the candidate.