Handling benefits request investigations submitted in the queue on the web portal, which may also include, but is not limited to, various inquiries for informative direction.
Obtaining each case’s medical benefits with acknowledgment of the appropriate procedure/diagnosis codes as per the requested or prescribed drug.
The Program Support Specialist is expected to check all the information on the script before making calls to the Insurance Plans, such as; ICD‐10 diagnosis codes, physician practice notes and the whole script.
The Program Support Specialist is expected to represent the organization professionally at all times.
Location: Paragon City